Many people have hung banners or carried posters at the Anland Complex in To Huu Street, Ha Dong District to protest against the investor. They said that their nearly-completed apartments were not like what the investor showed in their advertisements and contracts.
Some of the banners and posters said, "The Anland Complex investor not follow contract with customers", "The Anland Complex investor tells lie", or " The Anland Complex investor please stop stealing from our furniture".
Nguyen P. N, a customer of the project said that she and many other customers were very disappointed when visiting their nearly-completed apartments.
"They were so different with what they showed us in the model apartment," N said. "The design had been changed a lot and the materials or furniture were from cheaper brands."
According to some customers, the investor said in the contracts that they would use 600x600-centimetre floor paving stone from Dong Tam, Viglacera, Prime or others brands of the same quality with estimated cost of VND275,000 per square metre. However, the paving stones they use have size of 300x300 centimetres and priced at only VND 151,000 per square metre. The colour of the stones were not like that shown in the model apartments.
"The contract said the wood floors are 12-millimetre thick but they were just 8 millimetres at apartments on the 12th floor of the HH01 Block," a customer said.
Cheaper wood floors are used
"The bathroom sink shown in the contract was ToTo LT710CS with price of VND 2.1 million but in our apartment now it is the ToTo L501C with price of just over VND 800,000," another customer said.
Some other customers also complained that the quality of the locks, doors, bells or ceiling decorations is also lower than what is shown in the contract.
The bell at an apartment is different from what is shown in the contract
Pham. N. P, another customer, said that they have sent complaints to the investors but received no reply.
"We've gathered here to voice our protest for more than a month but the investor has not shown up to answer our questions yet," P said.
