The shop has become operational since 2022: photo by Nguyen Vy

After becoming familiar, some people have supported the shop in sorting and arranging items to prepare for those who come later.

The shop covers an area of about 100 square metres and is divided into two sections. Besides clothes, the shop has a variety of other items such as toys, footwear, books, kitchen utensils and food.

Each customer is allowed to have 10 items from the shop each visit.

Pham Quoc Hung, chairman of Thao Dien Ward’s Red Cross, said that the shop is open from 8-11 am every Tuesday, Thursday and Saturday.

Each customer is allowed to have 10 items from the shop each: photo by Nguyen Vy

According to Ngoc, the quality of donated items has become better than previously following requests from the shop.

Each day, the shop receives donations from around 10-12 people.

Earlier, three gold bullion bars and two gold rings were found in a bag of used clothes donated to the shop. The case was quickly reported to local authorities to look for the rightful owner.

Nguyen Thi Nga, 54, from District 2 who sells lottery tickets for a living said that she only earns VND200,000-300,000 per day. Thanks to the zero-cost shop, she has more clothes to wear, helping her family to save money. Many of the items here are still new and very nice to wear, she added.