A DTiNews investigation found employees at yet another petrol station have been using their pumps to steal from customers.
After several days of investigation, reporters caught two employees at a petrol station at No. 199 Minh Khai Street in Hanoi have been regularly stealing money from customers by pumping less gasoline that what was paid for.
Employee of the petrol station on Minh Khai Street
These employees would take advantage of customers who do not pay attention to the meter when they arrive at the pump, and begin filling tanks starting from the amount the last customer paid instead of clearing the meter back to zero. During the time reporters were monitoring the situation, these employees skimmed an average of VND5,000 from each fraudulent transaction.
In the video taken of this activity, the victim wearing white-blue t-shirt was obviously cheated. When the staff is pumping petrol for him, the gauge started at VND70,110 and suddenly stopped at VND115,160, selling the customer VND45,050 out of the ordered amount of VND50,000.
DtiNews has conducted similar investigations in the past, in which we exposed scams being run at stations located at 343 Pham Van Dong Road in Cau Giay District and on Nghiem Xuan Yem Road in Thanh Tri District.
For years, public concerns have been raising over the misconducts by petrol stations; however, local authorities have yet to take comprehensive measures to improve the situation.
