
Nguyen Van Bien and Nguyen Vu Huy at the police station.
The incident happened at around 4 pm on September 22, when Phillip Damien, 55, from Australia reported to Hoan Kiem police that his family of four had been overcharged for the sightseeing trip.
Following verification, police identified the two male drivers, Nguyen Van Bien, 51, and Nguyen Vu Huy, 39. At the police station, they apologised and returned the full amount to Damien, who accepted the apology and did not request further action.
Hoan Kiem police issued an official report and required both drivers to sign a commitment not to overcharge passengers in the future.