Imperia Garden, located on Nguyen Huy Tuong Street in Thanh Xuan District, was developed by HBI Company.
Imperia Garden building in Hanoi
Having suspected their apartments were smaller than advertised, the households hired an independent measuring firm and found out that these apartments were from one square metre to four square metres smaller than according to the floor plans they had been shown.
Speaking with DTiNews, Dinh Thi Nguyet, the owner of apartment D2405 said her apartment was 2.6 square metres smaller than it should have been.
“Besides the papers to hand over the apartment, we weren’t given any other papers to show that the building was checked by authorities as regulated,” Nguyet added.
Nguyet also complained about rainwater leaking through the window into the house and moisture on the floor of the toilet.
Le Thi Kieu Oanh who owns apartment A1909 said that her apartment was three square metres smaller than according to the contract.
A representative from the investor said all the apartments had been measured by the Hanoi Land Office before being provided with a red book.
Under the contracts signed between the households and the investor, in cases where there is a difference between the measured area, the investor will arrange the meeting for measuring units to compare their figures and methods to find out what is more suitable for the regulations of the law.
“We’ll pay compensation for customers in cases where their measuring method is more accurate,” said a representative from the investor.
