The backpack was discovered on the night of November 12 in the waiting room at Thanh Hoa Railway Station by Do Thi Thu Huong, a passenger service employee at the station.
Its owner, Tran Thi Phuoc Hien, had boarded train SE3 from Thanh Hoa to Dong Hoi and accidentally left the bag behind.
After discovering the unattended backpack, Huong inspected its contents, recorded the valuables and completed the required documentation.
The bag contained three savings books, each worth VND 1 billion, along with VND 6.5 million in cash, USD 100, a gold ring, a PNJ-branded gold bar, a mobile phone and an HP laptop.
The savings deposits alone totalled VND 3 billion, excluding the other valuables.
To ensure the passenger received her belongings promptly, Huong coordinated with Nguyen Truong Tho, the chief conductor of train SE1, to transport the backpack to Dong Hoi Railway Station.
Tho on November 13 handed over the backpack and all its contents to Hien.
SE1 train chief Nguyen Truong Tho returns the belongings to passenger Tran Thi Phuoc Hien at Dong Hoi Railway Station on November 13.
Hien expressed her relief and gratitude to Huong, Tho and other railway employees for their assistance in recovering her valuables.
The backpack contained cash, gold, electronic devices and three savings books worth a combined VND 3 billion.
Do Thi Thu Huong, a passenger service employee at Thanh Hoa Railway Station.
The railway staff's prompt response and careful handling of the valuables highlighted their honesty and professionalism, helping reinforce passengers' trust in railway services.
