One afternoon in early October 2026, Tran Van Sang was riding along Thi Sach Street when he spotted a man struggling to push a broken-down motorbike.
Noticing that the foreigner seemed unsure what to do, Sang stopped to offer help. Using his limited English and hand gestures, he learned that the man was a Chinese tourist looking for a repair shop.
Unable to communicate fluently, Sang used a mixture of words and gestures to explain that he would help get the motorbike to the nearest garage.
For about 1km, the tourist sat on the broken-down bike while Sang rode alongside him, pushing it forward with his foot. Although the language barrier prevented much conversation, the two managed to understand each other through simple gestures.
When they reached the repair shop, the tourist was visibly relieved. He took money from his wallet and tried to give it to Sang as a thank-you, but the driver immediately waved it away.
“I help you, no money, no money,” Sang said in English.
He then greeted the tourist, started his motorbike and quickly rode off.
The tourist could only exclaim: “Oh my God, thank you!”
Sang helps push the Chinese visitor's motorbike (Photo taken from video).
The encounter was captured by a forward-facing camera mounted on Sang’s motorbike. He later posted the footage on his social media account, where it attracted more than 1.1 million views and numerous comments praising his kindness.
Speaking to Dantri/Dtinews, Sang said helping people in difficulty was not unusual during his years as a ride-hailing driver. Whenever he saw someone in trouble and was able to help, he tried to do so without expecting anything in return.
“Foreign visitors cannot know everything when they come to Vietnam. I’m happy if there is something I can do to help them. I just want them to feel that Vietnamese people are welcoming and hospitable,” he said.
The story also caught the attention of foreign visitors living in Vietnam. Xiao Mu, a Chinese national who lives and works in Bac Ninh Province, said such acts made her feel closer to the local community.
“I have travelled to several cities in Vietnam and witnessed many occasions when Vietnamese people helped foreign visitors without expecting anything in return. Vietnamese people are very warm-hearted,” she said.
However, Sang’s actions may have violated traffic regulations. Vietnam’s 2024 Law on Road Traffic Order and Safety prohibits motorbike riders from using their vehicles to push other vehicles in any form.