On September 15, while cleaning plane VN240 from HCM City to Hanoi, staff Nguyen Manh Dong saw a bag left on the plane.

Nguyen Manh Dong from Vietnam Airport Ground Services Company Limited
Dong quickly handed over the bag which contained VND2.4 billion to VIAGS management who then contacted the passenger.
Dong has often discovered possessions left on planes since 2014 when he started working for VIAGS, including mobile phones, laptops and cash worth billions of VND.
VIAGS has strict steps on returning belongings left on flights. Passengers are advised to check their hand luggage carefully before leaving their flights.